Getting started
What areas does Metrocare service?+
Metrocare provides professional cleaning across Perth and surrounding suburbs. Send us your suburb and service requirements and we will confirm availability.
How do I request a quote?+
Use the contact form, guided quote assistant, email us or call. Property type, approximate size, suburb, service frequency and your main priorities help us prepare an accurate next step.
Is a site visit required?+
Not for every enquiry. We may recommend a walkthrough for larger commercial properties, venues, builders cleans or sites with detailed access and scope requirements.
How is cleaning priced?+
Pricing depends on property size, condition, tasks, frequency, access and timing. We provide the applicable price and scope in your quote rather than advertising a one-size-fits-all rate.
Your service
Do you provide regular and one-off cleaning?+
Yes. We offer recurring commercial and residential cleaning as well as deep, end-of-lease, builders and other one-off cleans.
Can cleaning take place outside business hours?+
We can discuss early-morning, evening and other scheduling options around the way your workplace or venue operates. Availability is confirmed during quoting.
Do you bring cleaning products and equipment?+
The equipment, products and consumables included will be agreed for your service. Tell us about special surfaces, site rules or product preferences when requesting your quote.
Can I customise the cleaning checklist?+
Yes. We shape the scope around the property and your priorities. Requested extras or exclusions should be agreed before the service so expectations remain clear.
Before and after the clean
How should I prepare the property?+
Provide safe access, remove or secure valuables and confidential material, manage pets, and tell us about hazards, delicate surfaces or pre-existing damage. For detailed cleans, reducing clutter helps the team focus on cleaning.
Do I need to be present?+
Not necessarily. Access arrangements can be agreed before the appointment. Please avoid sending keys, alarm codes or sensitive access details through the general website form.
What if I need to change a booking?+
Contact us as early as possible. Any applicable notice period or rescheduling arrangement will be provided with your quote or booking confirmation.
What should I do if I have a concern?+
Contact us promptly with the service date, affected area and photographs where relevant. This allows us to review the concern and discuss an appropriate next step.
Still curious?
Ask the Metrocare team.
Tell us about your property and we'll help you find the right next step.